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Archive for the ‘Experience’ Category

Luca Penati Happy birthday, PRWeek!

by Luca Penati on November 12th, 2008

PRWeek is turning 10 in the US and I was asked to write a brief post for their blog. You can find it here. Below the ”longer”, original version.

Happy birthday, PRWeek!

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I first arrived at  Silicon Valley 10 years ago, almost to the day. Most people were still using Altavista and Netscape. The word “social” was rarely used, and never before “media” or “networks”. But at every Starbucks - from Santa Cruz to Pleasanton — everyone was talking about the next big thing. Everybody had a business plan. Everyone was able to “get funding.”  Companies were changing their names, often adding a .com to the brand so their valuations could go up. Apple was launching the iMacs, then the iPod. It was “boom” time. Things were crazy. I had just arrived from Italy and my country had never seen such madness, at least not since the Renaissance! (we would a few years later, with the World Cup in 2006.)

Most of the PR professionals I knew left their “boring” corporate or agency jobs to join a dotcom. The mirage, the hollow promise of becoming an instant millionaire was just too tempting to turn down. I was new to this market, loved my job, and was not interested in putting it at risk. And then, the bubble burst. And were in the middle of it. People who a few months earlier had left to get rich were calling me to get their jobs back.

What did we all learn? The strategic importance of PR during a downturn. It can help companies gain market share and end up much stronger than before. From an agency perspective, obsessive client service and compulsive focus on your talent base - all these things helped us get through that difficult time. And they’ll help us again.

And at every Starbucks now, I still hear about innovation, about the next big thing. The difference is that now I’ll tweet about it before draining my coffee cup.

Graham White Will Technology Weather the Financial Storm?

by Graham White on October 27th, 2008

With much uncertainty and chatter on how the economic crisis will impact the technology sector in 2009, I thought now would be a good time to share some thoughts and seek other’s opinions.

In Australia, the panic button has not been hit, but keen to get a sense from our global friends on the mood elsewhere.

If history is a measure on what may happen, those hardest hit in times like this have tended to be the hardware and software vendors, especially the consumer sector. But on the flip side, other segments like the IT services industry have done ok and continue to enjoy growth with cost conscious CIOs keen to outsource to third parties to save on their dwindling budgets.  

Gartner has just released its top 10 strategic technologies for 2009 (not sure if this list was produced before the latest melt down), but nonetheless it would indicate that for some software categories it may not all be doom and gloom. If there is direct business value and associated cost savings that bodes well. If there isn’t, then trouble looms. But that should be the case at any time regardless of a recession.

Personally, I still think some of these technologies may still be a low priority if the funds start to dry up. What do you think?

For ease of use here is Gartner’s 2009 crystal ball:

  1. Virtualisation
  2. Servers, beyond blades
  3. Web-oriented architectures
  4. Enterprise mashups
  5. Specialised systems
  6. Social software and social networking
  7. Unified communications
  8. Business intelligence
  9. Green IT

Incredibly, Green IT was number one last year. At a time when the environment needs all the protection it can get, this forecast is a tad disappointing.  Other technologies that have dropped back in priority include unified communications, which was number two last year.

 

However, an analyst here in Australia, Bruce McCabe, at S2 Intelligence disagrees with Gartner. In an interview with ZDNet Australia he says everyone is still very focused on power consumption in IT hardware and there is no question that green IT has continued to move up the list of priorities.

With much commentary to come on just how the technology sector will weather the economic downturn, many of our clients will be adjusting their tactics and strategies for 2009 and into 2010.

Is there going to be a major slowdown in technology spending, or will organisations still take advantage of the benefits that technology can and does represent?

 

 

 

Amy Messenger Data Center Marketers Rejoice!

by Amy Messenger on September 9th, 2008

Enterprise technology PR professionals, stop your whining and start your engines.  So you think the media and blogging worlds are only interested in your brand story if it is centered around a CE gadget  running on 3G, delivering cloud applications and fueled by solar cells.  Not so!

The b2b tech PR community breathed a palpable sigh of relief this morning (over coffee) in seeing William M. Bulkeley’s half page WSJ print (yes that medium) story on Cutting Tech’s Energy Bill; Computer Makers See Profits in Retooling Clients’ Data Centers.

Just what should we take from this?  A perfect storm of questions more business journalists should be asking like:

a. Where is enterprise IT growth coming from?  Data centers, Virtualization, Storage – you betcha, and more.
b. How is the corporate world impacted by energy costs and how will pain on the bottom line drive adoption of power-savings technologies?
c. Should more corporations be publicly reporting on their plans to curb electricity consumption?

Clearly, interest in speaking to ‘green for dollars-sake’ has not ebbed.  As b2b tech PR professionals, it’s our job more than ever to think broadly about the constituencies who have an interest in these issues.  Listen to them and engage with them as appropriate.

What do you see as the great untold b2b stories today?   What companies are doing a good job in your view of making their enterprise technology stories relevant to broader social, environmental and economic trends?  We want to hear from you!

Disclaimer: Ogilvy PR represents HDS, Brocade, and SAVVIS who have data center power-savings initiatives.

Disclaimer: Ogilvy advertising works with IBM.

Graham White Cats get nine lives, does Second Life get just one?

by Graham White on August 20th, 2008

Personally I am not a fan of Second Life - it has never captured my imagination and with three children, two of teenage years, it hasn’t captured their’s either. Clearly, for the virtual world creators at Linden Lab, and the early adopters that got on board at the start, it has been a success. But like most things, once the hype and excitement of a new application wanes, that is when the real effort begins. Can Second Life really sustain a presence, continue to innovate and attract new users, whether personal or business? You decide.

But one Australian researcher, Kim MacKenzie, a PhD student at the Queensland University of Technology, is trying to find the answer. Kim is completing her honours year thesis around the business applications of Second Life. She studied 20 international brands over three months last year and has come to the conclusion that many were either ghost towns or worse, had shut up shop. She often found herself wondering around with no evidence of anybody in. See the full article posted today by the Sydney Morning Herald’s Asher Moses.

Linden Labs released figures in April that showed Second Life active users in Australia were 12,245, down from 16,000 towards the end of last year. Not very impressive. According to the Herald article by Asher, it is suggested that brand engagement is not really going to be in Second Life, or not at this time.

MacKenzie herself suggests the application is still a few years ahead of the curve and companies hadn’t done enough to advertise their presence there; or, when more advanced features are added such as voice chat, she believes it will grow in popularity. I guess time will tell.

I don’t know what your experience is with or in Second Life. Are you a corporation that has had success? Or has it been an experiment or a tool to engage your staff? Or do you agree with Kate’s thesis? Or are we all missing the point? Do share.